Can I change my shipping address?

Before your order ships

Reach out to Endy Customer Care using the live chat feature in the bottom-right corner of this page to let us know about address changes right away.

We'll do our best to make any requested changes, but we can't guarantee your request will make it to our warehouse team before they pick, pack, and ship your order. If we can't update the address before your order ships, we'll notify our shipping partners of the address change.


After your order ships

After your order has shipped, use the live chat at the bottom-right corner of this page to contact Endy Customer Care; we'll inform our shipping partners of your address change right away.

Once your order has been picked up by our shipping partner, changes to the address will likely delay delivery by at least one business day. We can't guarantee the change will be made before your order is delivered.

Read more about our shipping process here.


Was this article helpful?
22 out of 40 found this helpful
  • Contact Us

    The Endy Customer Care team will be working modified hours over the holidays. Please review our holiday hours below to note when we will be online to answer your inquiries.

    Holiday Hours

    December 24, 26, 27, 31: 10:30am to 6pm EST

    December 25 & January 1-2: CLOSED

    Regular Hours

    Our phone and live chat hours are:

    Monday-Friday, from 10:30am to 10pm EST

    Saturday and Sunday, from 10:30am to 6pm EST

    Or you can email us anytime!

  • Endy Product Questions

    Call us +1 866 304 3639 Call us
  • Returns

    Email us
  • Shipping Concerns

    Call us +1 866 304 3639 Call us
  • Warranty Claims

    Email us