What is the trial period for the Endy Jute Rug?

The Hand-Loomed Jute Rug comes with a 30-Night Trial, so you can ensure it’s the right rug for you and your home.

If you’re unsure if the Jute Rug is for you, here are some tips for making the most of your rug:

  • Use an anti-slip rug pad underneath the rug to prevent it from moving around. All jute rugs will slide without either an anti-slip pad or heavy furniture placed on top to hold it in place.
  • Remember that if there are any imperfections in the pattern, that’s all part of this handcrafted product’s charm! Each rug is made by hand, making every rug unique.
  • Roll marks are very common when you first receive your rug. It simply takes time for these wrinkles to disappear. To speed up the process, we recommend vacuuming the rug.
  • Jute rugs will shed some small fibres. We recommend vacuuming the rug to reduce shedding.

 

Was this article helpful?
3 out of 5 found this helpful
  • Contact Us

    The Endy Customer Care team will be working modified hours over the holidays. Please review our holiday hours below to note when we will be online to answer your inquiries.

    Holiday Hours

    December 24, 26, 27, 31: 10:30am to 6pm EST

    December 25 & January 1-2: CLOSED

    Regular Hours

    Our phone and live chat hours are:

    Monday-Friday, from 10am to 8pm EST

    Saturday and Sunday, from 10:30am to 6pm EST

    Or you can email us anytime!

  • Endy Product Questions

    Call us +1 866 304 3639 Call us
  • Returns

    Email us
  • Shipping Concerns

    Call us +1 866 304 3639 Call us
  • Warranty Claims

    Email us