How do I cancel my Endy order?

We push new orders to our warehouse throughout the day so our fulfillment team can pick, pack, and ship orders as quickly as possible.

If you've changed your mind about your order, or realize you ordered the wrong size, use the live chat feature in the bottom-right corner of this page to contact our Customer Care team as quickly as possible. If you reach us in time, we may be able to cancel the order before it reaches our warehouse.

If we're not able to cancel up-front, we'll provide you with pre-paid return shipping labels so you can ship them back to us for free after your delivery is completed.

Once we've confirmed the delivery, our Billing team will process your refund and send a receipt for your records.

 

 

 

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  • The Endy Customer Care team will be unavailable for the National Day for Truth and Reconciliation. We will be back online tomorrow at 10am to answer your inquiries.

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