How do I cancel my Endy order?

We push new orders to our warehouse throughout the day so our fulfillment team can pick, pack, and ship orders as quickly as possible.

If you've changed your mind about your order, or realize you ordered the wrong size, use the live chat feature in the bottom-right corner of this page to contact our Customer Care team as quickly as possible. If you reach us in time, we may be able to cancel the order before it reaches our warehouse.

If we're not able to cancel up-front, we'll provide you with pre-paid return shipping labels so you can ship them back to us for free after your delivery is completed.

Once we've confirmed the delivery, our Billing team will process your refund and send a receipt for your records.




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  • Contact Us

    The Endy Customer Care team will be working modified hours over the holidays. Please review our holiday hours below to note when we will be online to answer your inquiries.

    Holiday Hours

    December 24, 26, 27, 31: 10:30am to 6pm EST

    December 25 & January 1-2: CLOSED

    Regular Hours

    Our phone and live chat hours are:

    Monday-Friday, from 10:30am to 10pm EST

    Saturday and Sunday, from 10:30am to 6pm EST

    Or you can email us anytime!

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