Getting started
If your Endy Bed Frame was delivered within the last 30 nights, you may be eligible for a full, pre-paid return. Get in touch with our Customer Care team using the Help feature on this page and we’ll coordinate the return for you. We recommend keeping your original packaging for the duration of your 30 Night Bed Frame Trial to assist with return shipping.
Eligibility
Every Endy customer is eligible for one 30 Night Trial for their first purchase of an Endy Bed Frame from Endy.com. Only first-time orders with a maximum of four Endy Bed Frames are eligible. This trial is not transferable.
Head to Endy.com to review the complete 30-Night Endy Bed Frame Trial terms.
Endy Frame Return Process
| Contact Endy Customer Care | Confirm your details | Repack and arrange pickup | Receive your refund |
If you’re not 100% satisfied within the first 30 nights, Endy will cover the cost of shipping for a full return of your Endy Bed Frame. Once you get in touch with our Customer Care team, we'll:
- Confirm the status of your 30 night trial and verify your shipping information.
- Provide you with a pre-paid return shipping label so you can arrange for free pickup.
- Process a full refund to the credit card used during the initial purchase, as soon as we receive the returned product. And that's it! You're done!