We highly recommend that you use a mattress protector to prevent damage to your Endy. Check out the Endy Mattress Protector; it's both water-resistant and temperature regulating so you can stay cool, and sleep comfortably while your mattress stays clean. If you'd like to source your own, we recommend protectors with breathable or cooling features, and to choose a water-resistant protector for the best protection.
It is best to use a mattress protector with your Endy mattress, allowing you to remove and wash the protector as needed. If you aren't using a protector, you can remove the fabric cover of the mattress by the zipper and spot clean with a mild detergent and water. The top half of this cover (the white and grey micro-quilted fabric) is also machine washable in warm water (40°C) and should be air-dried. Machine drying will shrink the mattress cover. Make sure you wash the top part of your cover alone to avoid colour transfer or pilling from other fabrics.
The foam core of the mattress can be damaged by contact with any liquid, including cleaning products. To absorb any spilled liquids, remove the mattress cover and dab gently with a towel, and then lean the uncovered mattress at an angle with the mattress top facing down to help drain any remaining liquid.
To help maintain integrity over time, we recommend rotating the mattress by 180 degrees at least once every six months. Some softening throughout the lifespan of your mattress is normal, so regular rotations will help keep your mattress feeling even across the full surface. Don't flip the mattress over, as it has been designed with a specific top and bottom layer.
For any specific care questions, please get in touch with our Customer Care Team for tips and advice.