Will there be delays?

We always want to keep you in the loop, so if there are any delays in processing time or stock, we’ll make sure to have this posted on our Endy website.

Processing delays are most often seen during the holiday season, so make sure to place your order early if you’re gifting Endy to a lucky friend.

If delays occur during shipment, you can usually see a reason and notice of delay on your tracking number. The estimated delivery date listed on your tracking number is not a guarantee and can change based on volume or issues during transit. If you continue to have shipping problems, please reach out to our Customer Care Team at hello@endy.com and we’d be happy to look into your shipment for you.

Was this article helpful?
3 out of 6 found this helpful
  • Contact Us

    Please review our holiday hours below to note when we will be online to answer your inquiries.

    Holiday Hours

    December 24, 26, 27, 28, 31: 10am to 6pm EST

    December 25 & January 1 & 3: CLOSED

    Regular Hours

    Our phone and live chat hours are:

    Monday-Friday, from 10am to 10pm EST

    Saturday and Sunday, from 10:30am to 6pm EST

    Or you can email us anytime!

  • General Inquiries

    Live chat us Email us
  • Returns

    Email us
  • Shipping Concerns

    Live chat us Call us +1 866 304 3639 Call us
  • Warranty Claims

    Email us