Will there be delays?

We always want to keep you in the loop, so if there are any delays in processing time or stock, we’ll make sure to have this posted on our Endy website.

Processing delays are most often seen during the holiday season, so make sure to place your order early if you’re gifting Endy to a lucky friend.

If delays occur during shipment, you can usually see a reason and notice of delay on your tracking number. The estimated delivery date listed on your tracking number is not a guarantee and can change based on volume or issues during transit. If you continue to have shipping problems, please reach out to our Customer Care Team, and we’d be happy to look into your shipment.

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  • Contact Us

    The Endy Customer Care team will be working modified hours over the holidays. Please review our holiday hours below to note when we will be online to answer your inquiries.

    Holiday Hours

    December 24, 26, 27, 31: 10:30am to 6pm EST

    December 25 & January 1-2: CLOSED

    Regular Hours

    Our phone and live chat hours are:

    Monday-Friday, from 10:30am to 10pm EST

    Saturday and Sunday, from 10:30am to 6pm EST

    Or you can email us anytime!

  • Endy Product Questions

    Call us +1 866 304 3639 Call us
  • Returns

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  • Shipping Concerns

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  • Warranty Claims

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