Why is there a processing time?

Our warehouse is pretty speedy, but with several orders coming in they do need to time to accept your order, ready the stock, and print a shipping label for you.

Once that is done, the order is picked up by our shipping partner and you’re sent a shipping confirmation email with a tracking number to track the package in transit. Orders are shipped on a first placed, first shipped basis and processing time is generally 1 to 3 business days. If there are any expected processing delays, we’ll have that listed on our website and during checkout.


Was this article helpful?
26 out of 58 found this helpful
  • The Endy Customer Care team will be unavailable for the National Day for Truth and Reconciliation. We will be back online tomorrow at 10am to answer your inquiries.

    Contact Us

    Our phone and live chat hours are:

    Monday-Friday, from 10am to 10pm EST

    Saturday and Sunday, from 10am to 6pm EST

    Or you can email us anytime!

  • General Inquiries

    Live chat us Email us
  • Returns

    Email us
  • Shipping Concerns

    Live chat us Call us +1 866 304 3639 Call us
  • Warranty Claims

    Email us