Can I pick up my order?

We do not offer order pickup as we do not have any retail locations and sell exclusively online via our website.

In some cases you will be able to pick up your order from our shipping partner if requested. For the larger products such as the Endy Mattress, pickup from our shipping partners is only available at the nearest delivery terminal. Most Endy products are too large to be held for pickup at local retail locations.

To inquire if you will be able to arrange a pickup for your order, please use the live chat feature on this page to contact our Customer Care Team.

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  • Contact Us

    The Endy Customer Care team will be working modified hours over the holidays. Please review our holiday hours below to note when we will be online to answer your inquiries.

    Holiday Hours

    December 24, 26, 27, 31: 10:30am to 6pm EST

    December 25 & January 1-2: CLOSED

    Regular Hours

    Our phone and live chat hours are:

    Monday-Friday, from 10:30am to 10pm EST

    Saturday and Sunday, from 10:30am to 6pm EST

    Or you can email us anytime!

  • Endy Product Questions

    Call us +1 866 304 3639 Call us
  • Returns

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  • Shipping Concerns

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  • Warranty Claims

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