When should I expect delivery?

Order Processing

Your order will be processed at our warehouse before it's picked up by our shipping partner. While our warehouse teams work quickly, processing can take up to 3 business days during peak times. We'll send you a Shipping Confirmation email with tracking information as soon as your order has been picked up.

Estimated Transit Time

After processing, your order is picked up by our shipping partners, brought to a local station for distribution, and transited to you. While our country-wide shipping guideline is 1-7 business days, you can use the table below to determine the estimated transit time (from our warehouse to your door, in addition to processing time) based on where you're shipping to and the products you've ordered.

Estimated Transit Time
Greater Toronto Area 1-3 business days
Metro Vancouver Area 1-3 business days
Canada-wide

1-7 business days

Please note that shipping to remote areas or rural addresses may take approximately 3-5 business days longer for local delivery

Please note deliveries to Northern Ontario may be delayed by 7-10 business days due to increased service in this area. Keep an eye on your order tracking for updates and ETAs as your order is shipped to you. We’re working closely with our shipping partners to complete these deliveries as quickly as possible.

Some additional factors to consider:

  • • As with any estimate, these guidelines are likely to change based on weather, higher-than-expected shipping volume, or any other unforeseen delays.
  • • Deliveries in urban centres are likely to be quicker than in rural areas.
  • • Remote areas outside of urban centres, reserves, and areas that require access by ferry are likely to experience slightly longer transit times.
 
 
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